Returns & Exchanges
At Character Over Hype, we stand by the quality of our garments and want you to wear our pieces with confidence. If you are not completely satisfied with your purchase, we offer a 30-day window for returns and exchanges on all items in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garment is unworn and unwashed to maintain its character.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our team inspects the returned items, we will process your refund or ship your new exchange size within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing